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Frequently asked questions

The owners manual of your vehicle has a detailed section outlining the intervals that your car should be serviced. The schedule also lists the items that need particular attention at each of those intervals. Most modern cars have a service reminder light that illuminates on the dashboard when your service is due.

If you own an older car or don’t have the owners manual then the general rule of thumb for oil and filter change is every 7000 miles or 6 monthly, whichever comes first.

We know many drivers have had bad experiences with garages in the past unclear pricing, unexpected add-ons, or work they never agreed to.

But we're different and here's how.

1. Clear Communication We explain everything in simple, straightforward terms — no jargon, no confusion.

2. Transparency You’ll always know the price before we start, with no hidden extras.

3. Your Choice We rank repairs by urgency and let you decide what to fix, when to fix it. Feel confident, knowing we’re a garage that puts honesty first above all.

Every car is different. “From £XX” means you see the starting price upfront, but the final cost depends on your vehicle’s condition, make and model. This way, you only pay for what’s really needed never for work that isn’t. If you'd like a custom quote estimate, message us service@kandmautos.co.uk and we'll get back to you within the hour.

Yes. A critical aspect of any service is to check your car over thoroughly for items that are wearing prematurely, require urgent attention or will need repair or replacement in the foreseeable future. Some common examples include brake and tyre wear and the state of your suspension, steering and items that affect the safe driving of your car. We will provide you with honest advice, show you what we have found and provide you with a timeline for repairs so you can determine how they can be achieved within your budget.

Yes! Buyers looking for used cars want to know that your vehicle has been properly maintained. A complete service history provides an added degree of buyer confidence. A purchaser could reasonably expect that a thoroughly serviced vehicle is going to be reliable and less likely to require unexpected cost and inconvenience of repairs outside of appropriate wear and tear for the age and mileage of the vehicle.

The time taken to service your car varies depending on the service interval e.g. the service relevant to the number of kilometres you’ve travelled or age of your car in months since purchase, whichever comes first. The average time for a standard service is 1-1.5 hours. You will need to allow more time for major services which involve attention to additional items such as: air; cabin and fuel filters; brake fluid and coolant; transmission and other lubricants; timing belts and so on.

Regular car servicing is the single most important part of car maintenance. Your engine requires lubrication to operate efficiently and to prevent damage to its components. Oil deteriorates with use and time. Failure to replace your engine oil will result in sludge building up in your engine. Sludge will cause poor performance, reduced fuel economy and engine damage. Failure to service your car regularly will cause premature wear and tear resulting in poor reliability and costly repairs.

Even if your car is sitting idle for long periods, it is essential to complete regular servicing as many of the fluids and lubricants in your car absorb moisture and their protective qualities diminish over time, resulting in compromised performance and corrosive damage. Brake fluid should be changed at least every 2 years regardless of the amount of use your car has.

Call us to discuss your car’s history and any concerns. We will chat with you and ask a series of questions to determine your next course of action. Call to book a time to bring your car for an inspection and maintenance report. We’ll be able to quote you for any service, maintenance or repair needs so you can plan accordingly..

Yes! Buyers looking for used cars want to know that your vehicle has been properly maintained. A complete service history provides an added degree of buyer confidence. A purchaser could reasonably expect that a thoroughly serviced vehicle is going to be reliable and less likely to require unexpected cost and inconvenience of repairs outside of appropriate wear and tear for the age and mileage of the vehicle.

FREQUENTLY ASKED QUESTIONS

service@kandmautos.co.uk

Tel: 01322 87 97 27

Unit A6 Harris Way, Logicor Park DA1 5XT, Dartford

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